Delete your account

You can delete your Optiscio account and all associated data at any time. You have two options.

From the app (recommended)

1. Open Optiscio and sign in.
2. Go to Profile → Settings → Delete my account.
3. Confirm by typing the requested confirmation word.

Deletion is immediate and permanent: your account and data are erased right away, with no way to restore them.

By email

If you no longer have access to the app (uninstalled, new device), email legal@optiscio.com from the address linked to your account, with the subject "Account deletion". We process your request within 30 days at most.

Data that is deleted

All personal data attached to your account is erased, including:

• profile and account information (email, user ID);
• health and nutrition data (weight, goals, allergies, macro and micronutrient targets);
• meal plans, logged meals and tracking history;
• favourites, supplements and shopping lists;
• community contributions and reactions;
• push notification token.

Data that is retained

We may be required to keep, for the legally mandated period, data that the law obliges us to retain — for example records relating to a subscription (accounting and tax obligations). This data is deleted afterwards. Subscriptions are managed by the App Store or Google Play: cancel them from your store.

To learn more about how we handle your data, see our privacy policy.